Delivery & Return

1. Order Processing

• Orders are typically processed within 1–2 business days after payment confirmation.

• You will receive an email confirmation with your order details and tracking information once your order has been dispatched.

2. Shipping Methods and Timeframes

• We offer standard and express shipping Australia-wide. Shipping method and costs will be displayed at checkout.

• Standard delivery usually takes 3–7 business days within Australia.

• Express delivery typically arrives within 1–3 business days for major metropolitan areas.

• Please allow additional time for regional or remote locations, and during peak periods.

3. International Shipping

• At our discretion, we may offer international shipping. Delivery times and costs will vary based on the destination.

4. Shipping Delays

• While we strive to meet delivery timeframes, delays due to third-party carriers, natural events, or public holidays may occasionally occur. Gooses T-Shirt will keep you informed of any significant delays.

5. Order Tracking

• Tracking details will be provided once your order is dispatched. You can monitor your shipment’s progress using the carrier’s online tracking system.

Return and Exchange Policy

1. No Returns for Change of Mind

• ALL SALES ARE FINAL. We do not accept returns or provide refunds for change of mind or incorrect sizing. Please check sizing and product details before placing your order.

2. Faulty or Incorrect Products

• If you receive an item that is damaged, faulty, or not as described, you may request a product exchange within 15 days of purchase.

• Items eligible for exchange must be:

  • Unworn, unwashed, and in original condition with all tags intact.

  • Supported by proof of purchase, including order number, and photos/descriptions of the issue.

3. Exchange Process

• To request an exchange, contact our team at info@goosestshirt.com.au within 15 days of the purchase date.

• Our team will assess your claim and, if eligible, will provide instructions for returning the faulty product.

• Shipping costs for returning faulty items may be covered at our discretion.

4. Conditions

• We do not offer exchanges for:

  • Change of mind or incorrect size.

  • Products damaged due to misuse or normal wear and tear.

• Gooses T-Shirt reserves the right to inspect and validate all returned items before an exchange is approved.

5. Consumer Law

• Our policy is in accordance with the Australian Consumer Law regarding consumer guarantees and remedies for defective goods.

Contact Us

If you have any questions about delivery or returns, please contact:

• Email: info@goosestshirt.com.au

We appreciate your understanding and support. Thank you for choosing Gooses T-Shirt!